Privacy Policy - Georgina Biggs Counselling and Wild TherapyLast Updated: April 15, 2026This document governs your use of Georgina Biggs Counselling and Wild Therapy's services. By accessing or using our services, you agree to be bound by this policy.1. Information We Collect
We collect the following types of information:
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website URL
- Cookies and similar tracking technologies2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Process transactions and send transactional communications
- Respond to your comments, questions, and support requests
- Send marketing communications (with your consent)
- Detect, investigate, and prevent fraudulent transactions and unauthorized access
- Comply with legal obligations3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that perform services on our behalf (payment processing, data analysis, email delivery, hosting)
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Your Consent: With your express consentThird-Party Services
We may engage third-party service providers to assist us in operating our business and providing our services. These parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.Common third-party services we may use include:
- Analytics services (e.g., Google Analytics, Mixpanel)
- Payment processors (e.g., Stripe, PayPal)
- Email marketing platforms (e.g., SendGrid, Mailchimp)
- Cloud hosting providers (e.g., AWS, Google Cloud)
- Customer support tools (e.g., Zendesk, Intercom)We encourage you to review the privacy policies of these third-party providers.4. Data Security
We implement appropriate technical and organisational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.6. Children's Privacy
Our services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. We ensure appropriate safeguards are in place to protect your information.Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights:- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of inaccurate personal data.
- Right to Erasure: You have the right to request deletion of your personal data.
- Right to Restrict Processing: You have the right to request restriction of processing of your personal data.
- Right to Data Portability: You have the right to request transfer of your personal data to another organisation.
- Right to Object: You have the right to object to the processing of your personal data.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.To exercise any of these rights, please contact us at [email protected].8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a prominent notice on our website or by sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions about this policy, please contact us at [email protected].You can also reach us through our website at https://www.georginabiggscounsellingandwildtherapy.com.